The benefits of using emails are hard to resist. Email is a quick and easy method of communication; they do not interrupt someone or put them on the spot. But when you’re looking to make a good impression and create rapport, a phone call is often the more effective option. An email could go for hours or even days without being read or actioned, whereas the more personal 5 minute phone call can be a far more successful strategy.

The Role of Emotional Intelligence in Executive Career Advancement
Why Emotional Intelligence Matters for Executives Executives are often judged not only on what they achieve but also on how they lead. High emotional intelligence